Workplace Stress: Research, Explanations and Practical Application
Job Strain: The workplace causes stress and illness in two ways: High workload (high job demand) and Low Job Control (low control of deadlines e.t.c.) The Research Marmot et. al.(1997) researched workplace stress and referred to job strain as being a toxic mixture of high workload, low job control and a lack of social support. The combination of these factors was most likely to produce destructive stress in an individual. The study followed 10,000 civil servants who had worked in Whitehall since 1985. Some of them worked in high-grade jobs (such as accountants) and others worked in low-grade positions such as administration. It was suggested that those in high-grade jobs would have a greater level of workload and control in comparison to the lower grade positions who while having a lower workload they also had lower job control. The job strain model would suggest that they would both suffer from workplace stress for different reasons. The researchers began by assessing the level work